Shipping Policy
Effective Date: [01/08/2025]
Thank you for shopping with Shining Trading Limited at www.zenviallc.net. We aim to offer fast, reliable, and transparent shipping services. Please read our shipping policy carefully to understand how and when your order will be delivered.
1. Processing Time
• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification with tracking information once your order has shipped.
2. Shipping Methods and Delivery Time
We offer the following shipping options:
RegionShipping Method Estimated Delivery Time
United States Standard Shipping：5–10 business days
Europe Standard Shipping：7–15 business days
Asia-Pacific Standard Shipping：7–20 business days
Other Countries International Post：10–25 business days
Delivery times are estimates and may vary due to customs clearance, weather, or local courier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight/size of the order. Free shipping may be offered during promotional campaigns.
4. Customs, Duties & Taxes
• International orders may be subject to customs fees, import duties, or taxes imposed by your local government.
• These charges are the responsibility of the customer and are not included in the product or shipping price.
• We are not responsible for any delays caused by customs processing.
5. Order Tracking
• Once your order has been shipped, you will receive a tracking number via email.
• You can track your order status on our website or the courier’s tracking page.
6. Undeliverable or Lost Packages
• Please ensure the shipping address is accurate and complete.
• If a package is returned to us due to an incorrect address or failure to claim it, reshipping fees will apply.
• If your package is lost in transit, please contact us at info@zenviallc.net, and we will assist with filing a claim.
7. Contact Us
If you have any questions about your order or shipping details, feel free to contact us:
Company Name: Shining Trading Limited
Website: www.zenviallc.net
Email: info@zenviallc.net
